Provider Roi Services - Moxe
Release of Information Services
Modern technology backed by best-in-class expertise
By combining our cutting edge technology with best-in-class expertise, we developed a digital-first, privacy-centric ROI solution tailored to your needs.
Modernize ROI to scale for tomorrow.
Moxe modernizes Release of Information by combining cutting edge technology and best-in-class expertise.
We know that one size does not fit all. That is why our digital-first, privacy-centric ROI solution is tailored to your needs.
Are you ready to learn more?
- Fill out the form to book a 15-minute call with an expert
- Discuss your organization’s specific needs
- Start building a program that meets those needs
Book Your 15-Minute Call
Schedule today to speak to one of our experts. No pushy sales, simply get your questions answered.
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Tech-Forward Solutions
How Providers Are Using Moxe ROI Services
Depending on the approach, Moxe can manage the coordination, extraction, and delivery of ROI requests.
Reception
Open incoming mail, take phone calls, receive incoming faxes
Audits
Risk adjustment, HEDIS, payment integrity, RAC
Documentation
Log requests, review authorizations, pull charts, redact and fulfill requests
Claim Documents
Life insurance, legal, workers compensation
Support
Create and collect invoices, request tracking and reporting, manage disclosures
Patient Care
Patient requests, care coordination
Proven Success: Expert-Backed Release of Information
Spread across numerous locations, a Minnesota-based regional medical center sought a tech-forward ROI solution that could easily integrate within their existing structure.
Their team chose Moxe’s digital-first, privacy-centric ROI solution due to the emphasis on transparency, compliance with minimum-necessary release restrictions, and staff expertise.
27,000
- Requests fulfilled in one year by Moxe's streamlined ROI solution
5,647
Hours saved in manual chart retrieval allowing the staff to focus on other priorities.
1.5
Days average request turnaround time, which was down from 7-8 days previously.
"Digitizing ROI was a win-win. We gained control of our workload, released timely and accurate information to our payers, refocused our efforts to better serve our patients, and improved our processes." — Joe Naretto, Senior Director, HIM, Novant Health
"After a short time apart, we learned a great deal about the value add that Moxe brought to the table and look forward to working with Moxe again." — Executive Director, Revenue Cycle, Regional Health System
"Moxe is seamless. Because Moxe works with many of our largest requestors, we reduce the manual burden on my team, fulfill large volumes of requests quickly, and deliver the payers the accurate clinical data they need within their deadlines." — Angela Dust, HIM Compliance Manager, Riverside Health System
"Moxe reduced our manual labor in several areas: pulling charts, answering phone calls, tracking down requests, sifting through faxes, and conducting callbacks. Moxe saves us about 3 FTEs a year." — Hannah Sorgius, HIM Director, Atrium Health
Why Choose Moxe ROI?
The leading solution that meets you where you are.
One Size Doesn't Fit All
Moxe can meet you where you are today and future-proof you for tomorrow.
Whether fully a fully outsourced or hybrid model, remote or onsite, you choose the approach and we deliver a solution designed precisely for you.
A Partner Approach
Moxe can manage the coordination, extraction, and delivery of ROI requests across a range of responsibilities.
Our team can answer incoming calls and mail, log requests, process invoices, and so much more.
One Size Doesn't Fit All
No mysteries.
With near real-time reporting, easy to view key request details, including status, average time to delivery, and completion rates.
Moxe removes the guesswork from ROI.
Ready for more on Moxe?
Speak with one of our team members to learn more about how you can focus on driving better outcomes, not paperwork.