Moxe Release of Information Capabilities - Moxe
Flexible Release of Information capabilities to fit your changing needs.
Every health system’s request mix is different. Moxe meets you where you are with automated, fully outsourced, or hybrid Release of Information; all built on the same secure, EHR-embedded platform.
Side by side: The full comparison
Every option connects to the same EHR integration and reports into the same dashboard. The difference is who touches each request before it goes out the door. Grab this free PDF for a side-by-side comparison that will be easy to share with your team.
Three ways to solve ROI, you pick the mix.
Automated ROI+
Payer-funded automation
EHR-embedded automation that releases charts according to your rules, no manual review needed.
How it works
Connect to your EHR → set restrictions per payer → eligible requests are automated → you monitor every transaction.
Best fit
High-volume, rules-based requests: HEDIS abstraction, risk adjustment, payer audits.
Hybrid ROI+
One partner, all requests
Routes each request automatically: automation for the routine, specialists for the rest.
How it works
Requests arrive → Moxe evaluates → eligible requests are automated, the rest are routed to specialists → all results reported in one view.
Best fit
Requests are fulfilled based on your specifications to handle seasonal demand, staffing shortage, and other operational challenges.
ROI Services+
Full-service team
A US-based, certified team handles every request end to end, nothing lands on your staff.
How it works
Intake of mail, fax, and calls → processing: authorization, pulling, redacting, fulfilling → back office: invoicing and disclosure tracking.
Best fit
Teams looking to fully outsource requests, handled by trusted experts in the field.
Standardizing ROI requests
A success story with Moxe
Wil Limp, MS, RHIA, FAHIMA, Program Director of Health Documentation Access, shares how his organization tackled a common challenge in health information management: multiple internal teams handling record retrieval and data requests, each with slightly different processes and points of contact.
By partnering with Moxe, they were able to standardize their data-sharing workflows and consolidate into a single point of contact for third-party requesters, improving consistency and reliability for their customers.
Ready for more on Moxe?
Speak with one of our team members to learn more about how you can focus on driving better outcomes, not paperwork.